Appointments
Appointments at Fairfield Surgery
In certain circumstances, it may be more useful, and more convenient for you, to practice self care.
Many people use their GP as their first port of call whenever they have any health problems. But often they could have received the necessary care somewhere else, freeing up valuable GP appointments for those who really need to see a GP.
For example, a large range of common illnesses and injuries can be treated at home simply with over- the-counter medicines and plenty of rest.
There is also the option of visiting your local pharmacy. Pharmacists can advise and treat a range of symptoms. This can avoid unnecessary trips to the GP or A&E department & save time.
NHS 111 provides a simple online symptom checker – this can be used in the first instance to gain a better understanding of your experience and see if you can take steps to help yourself at home.
Booking an appointment
Routine Appointments
All requests for appointments can be made by telephone from 8.30 am, again from 12 noon or via eConsult.
We offer minor ailment appointments which are dealt with by our practice nurses.
To ensure you’re dealt with by the most appropriate clinician or service, the receptionist will ask you for more information when you call the surgery.
Some appointments can be booked in advance, if this is more appropriate. Advance appointments can be made for practice nurses for morning and afternoon surgeries.
You will not be seen if you’re more than 10 minutes late for your appointment, another appointment will have to be rescheduled.
Our policy at Fairfield surgery is seeing sick or distressed children or patients clinically triaged as requiring an urgent assessment, as quickly as possible on the same day and sometimes ahead of other people waiting. We would ask patients to be sympathetic to this approach.
All requests for appointments are triaged by the Team at Fairfield and requests can be made by telephone from 8.30 am. We now have Walk-in Clinics between 3pm and 4.30pm every week day afternoon and no prior appointment is required. Names are taken for the Walk-in Clinics from 2.30pm. We also offer minor ailment appointments which are dealt with by the practice nurses. If you are unable to attend before 4.30pm due to work commitments, please inform the receptionist so that a later appointment can be arranged for you.
When you contact the Surgery, the receptionists will now ask you for more information regarding your request. Some appointments can be booked in advance, if this is more appropriate. Advance appointments can be made for practice nurses and up to six weeks in advance for GPs.
You can also use our online service, eConsult, to request some minor ailment appointments and a number of administration requests.
Please note that if you are more than 10 minutes late for your booked appointment, you will not be seen and will have to make another appointment.
We have a policy of seeing sick or distressed children, or patients clinically triaged as requiring an urgent assessment, as quickly as possible on the same day and sometimes ahead of other people waiting. We would ask patients to be sympathetic to this approach.
Cancellations – please don’t forget to cancel your appointment if you are unable to attend.
eConsult
eConsult enables Fairfield Surgery to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
eConsult is the most widely used digital tool in NHS primary care, and designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.
When you call our trained call handlers at Fairfield Surgery, your needs will be analysed to establish the most appropriate course of action for your need. The options are:
Booking an appointment
Based on your needs, you may have the opportunity for a same day face to face appointment.
If you feel your problem is urgent, please let the receptionist know when you call.
If you cannot administer self-care, please contact the surgery to book an appointment.
Our appointment lines are open after 8:30am
Our online forms
Please navigate to the required form below.
Blood Pressure Reading
Add as many past readings as you are able. This will give the clinician a better idea of your blood pressure overtime. If the reading is dangerously high, you should repeat it immediately and if it remains above 180/110 urgently contact NHS Direct on 111, or the surgery. If the reading is dangerously low, you should repeat it immediately and if it remains below 80/50 urgently contact NHS Direct on 111, or the surgery.
Download the NHS app
Access a range of patient support tools via your smartphone.
Download from Google Play or App Store now.
