Take care of your wellbeing
You can either use our range of forms or refer to our self-care guides to assist you in obtaining the appropriate treatment.
Welcome to Fairfield Surgery
Everything we do at the surgery, our patients' needs are our priority. This website has been designed to make it easy for you to gain instant access to the information you need.
Key Patient Services
Opening Times
Reception is open from:
Emergency out of practice operating hours are dealt with by Primecare and provided by the LHB.
The out of hours service is attached to Prince Philip Hospital and is able to provide advice, arrange an appointment or where necessary arrange for a home visit.
Primecare can be contacted by calling 111.
Telephone lines are available from 08:00 AM until 6:30 PM.
Emergency calls to the Practice between 08:00 and 08:30 and 18:00 and 18:30 will be dealt with by a GP in the Practice.
Outside of these times please contact 111 to speak with NHS 111.
Prescriptions
You may arrange for repeat prescriptions by contacting the surgery directly.
For safety reasons, repeat prescription requests cannot be taken over the phone.
These methods ensure accurate and efficient processing of your prescription, enabling you to receive the medication you need.
New patients
We welcome all patients who are new to the area and live within the practice boundaries.
New patients will also be asked to complete a simple health questionnaire and under some circumstances may be asked to attend an appointment with the nurse.
Please call in to the Surgery to collect a Registration Form and New Patient Questionnaire.
Appointments
All requests for appointments are triaged by the team at Fairfield and requests can be made by telephone from 8.30 am.
Download the NHS app
Access a range of patient support tools via your smartphone.
Download from Google Play or App Store now.
Our practice
Fairfield Surgery is an excellent family practice. We aim to treat all our patients promptly, courteously and in complete confidence.
As well as specific practice details such as opening hours and how to register, you’ll find there’s a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Urgent Appointments
Urgent appointments can be made by telephone and at the reception desk. Every effort will be made for you to be seen by a Doctor of your choice at a time that is convenient to you.
If you are more than 10 minutes late for your booked appointment, you will not be seen and will have to make another appointment.
Cancellations
Appointments can be cancelled via telephone or by responding to the text message reminder sent by the practice if the patient has consented to text messages via a mobile
If you’re unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
Health advice and self-help
Flu vaccinations
Getting vaccinated for the flu can reduce the risk of developing a serious illness.
Feel free to ask us about getting a flu shot to help protect your health.
Self-help and self-care
On occasion a visit to the surgery isn’t needed and a pharmacy may be sufficient.
It may be more suitable, and more convenient, to treat yourself at home.
Online symptom checker
A user-friendly, online symptom checker has been developed by NHS 111, which can assist in identifying and treating minor conditions without requiring an appointment with a GP and advise when it may be necessary to seek further medical advice.
We encourage you to check it out and explore potential treatment options.
Online services
Online admin forms
Patients can carry out simple admin tasks through our website.
Common illnesses
There are many conditions that frequently occur and are not serious. In most cases you can administer self-care and/or visit your local pharmacy.
How to treat certain common illnesses can be found on this link
Reviews and procedures
We continually carry our reviews and procedures in our surgery, in the aim of supporting our patient’s ongoing health and wellbeing.
Paid private services
Some of the services we provide are not covered under our contract with the NHS which means there will be charge attached. Examples include the following:
- Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
- Insurance claim forms
- Prescriptions for taking medication abroad
- Private sick notes
- Vaccination information
- Letters of support
We base our fees on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Hospital waiting times.
Waiting times for hospital treatment may vary depending on the health board and the condition being treated. To determine the waiting times that may apply to you, please enquire with us.
Find out more via NHS 111.
